WhatsApp Business API Service

Connect, Involve, and Support your business audience with WhatsApp Business API integration.

Hedera's Whatsapp Business API Benefits

Whatsapp Business API Service empowers businesses to enhance customer communication, improve efficiency, and leverage the popularity of the WhatsApp platform to drive growth and customer satisfaction.

Enhanced Communication

The API allows businesses to communicate with their customers in a more easy manner. It provides features like multimedia messaging, chatbot integration, and automated responses, enabling businesses to engage with customers effectively.

Security and Privacy

WhatsApp provides end-to-end encryption for messages exchanged between businesses and customers, ensuring the privacy and security of conversations. This feature is crucial for maintaining customer trust and protecting sensitive information.

Global Reach

WhatsApp is a widely used messaging platform with a massive user base across the globe.WhatsApp Business API, businesses can reach a vast audience and connect with customers in different countries, expanding their reach and potential customer base.

Insights and Analytics

The WhatsApp Business API offers analytics and reporting features that provide businesses with valuable insights into message delivery, customer engagement, and response rates. Our analytics can help businesses to make data-driven decisions.

What is the WhatsApp Business API ?

The WhatsApp Business API presents a holistic approach for businesses to connect with their customers on the WhatsApp messaging platform. By leveraging this API, businesses can streamline customer interactions by automating tasks such as alerts, notifications, order processing, and customer service, all through customized WhatsApp API chatbot experiences.

Integration of WhatsApp API with software or applications further enables businesses to directly send and receive WhatsApp messages from their existing business systems like CRM or e-commerce platforms.

With its secure and flexible communication channel, the WhatsApp API offers message templates, end-to-end encryption, and the ability to efficiently handle large volumes of messages, ensuring a seamless and protected interaction between businesses and their customers.

WhatsApp API Platform

Run Whatsapp API service on your personalized server space or can avail default Meta server.

Interacts programmatically and manually with customers by connecting thousands of agents & bots.

The API platform integrates with a wide variety of backend systems, including CRM, marketing automation and sales force automation.

Rich Promotional attachments on whatsapp messages

By using Quick Replies and Call-To-Action buttons, you can increase engagement and standardize responses.

The outbound Location Messages feature allows users to use a map to share locations.

Stream audio, video, and PDF files.

Create one time WhatsApp message templates and utilize them across all channels using the API.

Whatsapp Business API Service

Designed for Developers

Streamline your WhatsApp communication with the fastest, most effective API platform

Documentation and Developer Tools

Message Sending and Receiving

Template Messages

No infringer and sneak buddy risk

Webhooks and Callbacks

Account Management

Security and Authentication

Analytics and Insights

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End-to-End Encryption

When a message is sent from a business to a customer or vice versa, it is encrypted on the sender’s device and can only be decrypted by the intended recipient’s device.

Global Reach

WhatsApp, which operates in more than 100 countries, enables you to connect with 2 billion individuals via their preferred messenger, regardless of their location.

Business Branding

Ensure your brand identity is unmistakable to your customers by acquiring a verified green checkmark. Additionally, take advantage of the opportunity to display business.

Tech/lang Support

Our dedicated developer team is at your service to help with seamless API integration and customized add-on feature implementation that aligns with your unique business requirements.

Custom Msg Templates

Create customized business message templates within the WhatsApp platform, allowing customers to choose response options directly in the chat, streamlining the feedback process .

24/7 Care Conversations

By utilizing WhatsApp chat as a customer care channel, you gain the ability to efficiently manage and address customer inquiries & simplifying the support for clients.

Frequently Asked Questions

No, WhatsApp Business API is not a free service. Businesses are required to pay for each message sent through the API, and the cost may vary depending on user initiated or business initiated conversation. However, Authkey does offer a free trial period for businesses to test out the API. Get free 1000 conversations/month. contact our team for best pricing .

To use WhatsApp Business API, businesses need to meet certain technical requirements:

  • A dedicated phone number
  • HTTP domain.
  • Facebook Business Manager account
  • Server infrastructure(Authkey will take this off)
  • Message templates
  • Go to SMS – DLT Setup – Entity Management,
  • Enter your Entity details,
  • Go to Template management and upload all your Approved templates.
  • You can download even a Sample file for reference.
Yes, it is possible to automate responses with WhatsApp Business API. Businesses can use chatbots or automated messaging systems to provide quick and efficient responses to customer inquiries and support requests.
Yes, WhatsApp Business API can be integrated with other business tools to enhance its functionality and streamline business processes. Authkey, offers integrations with customer relationship management (CRM) platforms, marketing automation tools, and other business applications.
How can businesses use WhatsApp Business API? Businesses can use WhatsApp Business API in a variety of ways. Businesses can set up customer support, automate notification, chatbots, user verification, transactional alerts, send business prospective, product-showcase, and many more uses.

Whatsapp is a highly used messaging application. If it is merged with the business, it has many benefits as:

  • Improved customer engagement
  • Cost-effective communication
  • Increased efficiency
  • Enhanced security
  • Access to rich media formats
  • Personalized communication
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